Pionex review
Pionex is a centralized cryptocurrency exchange founded in 2019 and headquartered in Singapore, best known for bundling 16 free automated trading bots, including grid, DCA/martingale, arbitrage and rebalancing strategies, directly into the exchange rather than charging separately for bot access. It offers spot and futures trading with a flat 0.05% spot fee, aggregating order-book liquidity partly from Binance and HTX. Pionex is registered as a Money Services Business with the US FinCEN and holds money-transmitter registrations in a number of US states, alongside a Singapore MSB registration; it does not hold a license from a top-tier regulator such as the UK's FCA. Native fiat on-ramps are limited in many regions, third-party reviews report a March 2022 incident that temporarily paused deposits and withdrawals, and customer sentiment on Trustpilot is mixed, with recurring withdrawal and support complaints.
Pionex key facts
- Website: www.pionex.com
- Category: Centralized crypto exchange with built-in trading bots
- Founded: 2019
- Headquarters: Singapore
- Regulatory status: US FinCEN MSB registration and Singapore MSB registration; not FCA-authorised
- Products: Spot and futures trading, 16 free automated trading bots, copy trading
- Trading fees: Flat 0.05% spot maker/taker; futures from 0.02%/0.05%
- Supported assets: 320+ cryptocurrencies across 343+ trading pairs
- Customer sentiment: Mixed; 2.3/5 average Trustpilot rating with withdrawal complaints
- FYI Score: 79.2/100 (ranked #25 of the 48 crypto exchanges we track)
Trading fees
- Flat 0.05% maker/taker fee on spot trading
- Futures trading from around 0.02% maker / 0.05% taker; leveraged tokens carry a 0.10% fee on both sides
- No separate subscription or usage fee for the built-in trading bots
- Deposits are free; withdrawals are limited to blockchain network fees
Trading bots & products
- 16 free built-in trading bots, including Grid, DCA/Martingale, Arbitrage (moderate and aggressive modes), Rebalancing, Infinity Grid, Leveraged Grid and several Futures Grid variants
- Copy-trading feature added in late 2025, allowing users to mirror strategies from other traders
- PionexGPT AI assistant and a demo trading mode for testing strategies without live funds
Supported assets
- 320+ cryptocurrencies across 343+ trading pairs, spanning major coins (BTC, ETH, BNB, SOL, XRP) and a long tail of altcoins
- Order-book liquidity aggregated in part from Binance and HTX
- Limited native fiat on-ramps in many regions; funding often requires routing through another exchange or a crypto transfer first
Security & regulation
- Registered as a Money Services Business with the US FinCEN and holds money-transmitter registrations in a number of US states; also registered as a Money Services Business in Singapore
- Not regulated by a top-tier authority such as the UK's FCA
- Publishes Proof-of-Reserves audits from third-party auditors covering user asset backing
- Third-party reviews report a security-related incident in March 2022 that temporarily paused deposits and withdrawals on the platform
- Mixed customer sentiment: a 2.3/5 average Trustpilot rating with recurring withdrawal-speed and support complaints
Markets
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Who Pionex is for
Pionex suits active or semi-passive traders who want free automated strategies, such as grid, DCA and arbitrage bots, without paying separately for bot software, and who are comfortable with an exchange that is not licensed by a top-tier regulator and has thinner customer-support coverage.
Pros
- 16 built-in trading bots (grid, DCA, arbitrage, rebalancing and more) with no separate subscription fee
- Flat, low 0.05% spot trading fee, competitive even before accounting for bot access
- Broad asset coverage (320+ cryptocurrencies, 343+ pairs) with liquidity aggregated from Binance and HTX
- Publishes third-party Proof-of-Reserves audits
Cons
- Not regulated by any top-tier authority; relies on a US FinCEN MSB registration and a Singapore MSB registration rather than a full exchange license
- Limited native fiat on-ramps in many regions, often requiring funding via another exchange first
- Third-party reviews report a March 2022 security incident that temporarily halted deposits and withdrawals
- Mixed customer sentiment: a 2.3/5 average Trustpilot rating with recurring withdrawal-speed and support complaints
- Support is limited to email and chat, with no phone line
Pionex FAQ
Is Pionex regulated?
Pionex is registered as a Money Services Business with the US FinCEN and holds money-transmitter registrations in a number of US states; it also holds a Singapore MSB registration. It does not hold a license from a top-tier regulator such as the UK's FCA, so the protections available to users are narrower than at a fully licensed exchange.
What are Pionex's trading fees?
Spot trading carries a flat 0.05% maker/taker fee. Futures trading starts around 0.02% maker / 0.05% taker, and leveraged tokens carry a 0.10% fee on both sides. The built-in trading bots themselves carry no separate subscription or usage fee.
What trading bots does Pionex offer?
Pionex bundles 16 free automated trading bots directly into the exchange, including Grid, DCA/Martingale, Arbitrage, Rebalancing, Infinity Grid, Leveraged Grid and several Futures Grid variants, plus a copy-trading feature added in late 2025.
Has Pionex had any security incidents?
Third-party reviews report a security-related incident in March 2022 that temporarily paused deposits and withdrawals on the platform. Pionex publishes Proof-of-Reserves audits from third-party auditors, but this history is worth weighing alongside its more limited regulatory coverage compared with larger exchanges.
Compare Pionex with other crypto exchanges
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